Privacy Policy

The purpose of this policy is to inform about the different treatments we carry out through the website and how it affects your personal data in accordance with the provisions of Organic Law 3/2018 of December 5, on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.

Roxana Urra Acuña, with registered address at Terrassa – Barcelona, contact phone: 722126661, and email address for complaints or user data removal: [email protected] (hereinafter, “we”), is committed to protecting and respecting your privacy.

This Privacy Policy describes how Roxana Urra Acuña collects, uses, and protects the personal information you may provide when you visit our website, interact with us through our online platforms, or use our services.

INFORMATION WE COLLECT

Name
Email address

And any other information you voluntarily provide us. We also automatically collect certain information when you visit our website, such as: IP address, device type, web browser, site activity.

LEGAL BASIS OF DATA PROCESSING

We use the personal information we collect for the following purposes:

To respond to your inquiries and provide you with requested information and services.
To improve and personalize your experience on our website.
To communicate with you about changes in our services, promotions, and events.
To comply with our legal obligations and resolve disputes.
To respond to calls for further information through our contact channels embedded on our website.
To understand the user’s behavior on the web in order to detect possible cyber attacks on our website.
To comply with the legal obligations that are directly applicable to us and regulate our activity.
To protect and exercise our rights or respond to claims of any kind.
To comply with the legal obligations that apply to us. In which case, the data subject cannot refuse the processing of personal data.

We will not share your personal information with third parties, except under the following circumstances:

When we have obtained your prior consent.
When necessary to protect our rights, property, or safety; or the rights, property, or safety of others.
When necessary to comply with a legal obligation and the data controller is legally obligated to provide personal data to: Judges and Courts, State Security Forces and Corps, other competent public authorities.

INFORMATION SECURITY

We take reasonable technical and organizational measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction.

DATA RETENTION PERIOD

We will retain your data for as long as necessary to fulfill the purposes established or as long as there is a legal obligation.

INTERNATIONAL DATA TRANSFERS

We do not make international data transfers without your consent.

YOUR RIGHTS

Data subjects may exercise at any time and completely free of charge the rights of access, rectification, and deletion, as well as request that the processing of their personal data be restricted, oppose it, request the portability of these (whenever technically possible), or withdraw consent.

To do so, you can write to our email address indicated above, always putting “DATA PROTECTION” in the subject line. In any case, your request must be accompanied by a photocopy of your ID card or equivalent document, in order to verify your identity. In the event that you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the competent Data Protection Authority (Spanish Data Protection Agency), through their website: www.agpd.es.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify/update this Privacy Policy at any time, based on established legal requirements or to adapt such policy to the instructions issued by the Spanish Data Protection Agency or changes on our website. We recommend that you periodically review this page to stay informed of any changes.
By using our website or providing us with your personal information, you accept the terms of this Privacy Policy.
If you have any questions about this policy, you can contact Roxana Urra A. through the following email: [email protected]

Thank you for trusting Roxana Urra Acuña.